Shopping Information

Yelp 5 Star Review:

"Wanted to give praise to The Pump Station for a recent last minute gift purchase I made on their website. First of all, I was able to quickly and easily choose a beautiful gift from their curated selection of best-in-class products. Even better, I price compared and found the Pump Station's prices to be LOWER than both Target and Amazon on the items I selected! At checkout, I left a note that this was a shower gift and had to arrive 4 business days later. Within the hour, I got a call from Steve to go over my options. Rather than charge me for expedited shipping, Steve drove around at 4:00 on a Saturday afternoon until he found a UPS truck and handed my package to the driver to ensure it would get out on time. I heard from the hostess that my gift arrived a day ahead of the party and was beautifully packaged in a bag and tissue paper (no charge). Sure beats Amazon bubble wrap! Thank you Pump Station for making me look like a super star! Truly exceptional service!" Kathy B. 9/16/20

To rent our hospital grade breast pumps, arrange a lactation consultation or class enrollment, weigh your newborn, or shop our curated assortment of products in person, our store is open! You can drop-in, or call 310-998-1981 to set up an appointment with one of our personal shoppers. Masks are optional for in-store shopping, and other safety precautions are adhered to when your arrive at our store. Regular cleansing and sanitizing is done throughout the day, as it it always has throughout The Pump Station's history. We've adhered to a well-parent, well-baby policy for over 30 years and now we're doing more than ever to ensure the safety of our clients, their children and our team.

To shop The Pump Station from home - you have several options:

(1) Shop On-line - all of our product, professional lactation consulting and class offerings can be accessed here at www.pumpstation.com;

(2) Phone Ordering - call us at 310-998-1981 and we'll be happy to help! Hablamos español. Llámanos si necesitas ayuda al 310-998-1981.

(3) Virtual Shopping Appointments - Call us at 310-998-1981 for details on how we can create a Personal Shopper Experience through Facetime, Zoom etc.

All of the options utilize CONTACT-LESS CURBSIDE PICKUP (or shipping to your home). To choose Curbside Pickup when shopping on www.pumpstation.com, select the "Pick Up" option at checkout. Store Pickup is available at 2727 Main Street, Santa Monica, 90405.

We will email your confirmation when your order is ready - when you arrive at our store, just call 310-998-1981 to let us know, and we'll bring your purchase out to your car. Simply show the credit card used and ID when we walk it out to you and load it in! CREDIT CARD AND ID MUST MATCH ORDER INFORMATION - DUE TO THEFT 3RD PARTY PICKUPS ARE NO LONGER PERMITTED.

ORDERS NOT PICKED UP WITHIN 7 DAYS ARE SUBJECT TO CANCELLATION AND A 15% RESTOCKING FEE.

We reserve the right to upgrade your shipping for orders in Greater Los Angeles (as defined by us) from commercial shipping to home delivery at any time without prior notice.

Click here to see our updated temporary return policy.

For information on Store Hours, pick-up locations, or phone numbers for questions click here

The Pump Station has been serving Los Angeles & Santa Monica since 1986!

SHIPPING FOR ORDERS OVER $100 (pre-tax): FREE*

WEIGHT-BASED STANDARD SHIPPING TO CALIFORNIA: $4.95 AND UP*

WEIGHT-BASED STANDARD SHIPPING TO MID-WEST AND WESTERN US: $4.95 AND UP*

WEIGHT-BASED STANDARD SHIPPING TO AL, CT, DE, DC, FL, GA, KY, LA, ME, MD, MA, MI, MS, NH, NJ, NY, NC, OH, PA, RI, SC, TN, VT, VA, WV: $5.95 AND UP*

* Some exceptions for unusual, bulky or heavy shipments, with or without notice on product pages. ALASKA & HAWAII PLEASE EMAIL US AT SantaMonica@PumpStation.com FOR A SHIPPING QUOTE.

We ship by FedEx, USPS and by UPS. We endeavor to ship within 36 hrs of your order, and often our orders go out the same day if received by 1PM Pacific time Monday-Friday. We aim to have larger gear shipments arrive within 3-4 business days, but due to Covid and current labor issues, EXTENDED DELIVERY TIMES ARE COMMON. PLEASE CHECK WITH YOUR RESPECTIVE CARRIER IN THE EVENT OF DELAYS. Free Shipping offer only available in continental 48 states unless noted. In the event of a lost package please contact your carrier, us at santamonica@pumpstation.com and we will attempt to assist you.

CUSTOMERS ARE SOLELY RESPONSIBLE FOR PROVIDING A SAFE DELIVERY LOCATION. MAIL THEFT IS ON THE RISE - The Pump Station & Nurtury ASSUMES NO RESPONSIBILITY OR LIABILITY for packages tracked as "Delivered" by our common carriers. We do not issue refunds for packages tracked as delivered, unless we have issued a return authorization.

Hablamos español. Llámanos si necesitas ayuda al 310-998-1981.